The Ghana Commercial Bank will enhance service delivery, roll out more electronic-based products and leverage on its wide branch network to increase its market share, the bank's Chief Operating Officer, Mr Kojo Addae-Mensah said on Monday.
Speaking on the sidelines of the launch of GCB�s 158th branch at Abeka-Lapaz, Mr Addae-Mensah said, the bank was keeping pace with the increasing customer demand for innovative products and the bank�s efforts to offer a differentiated service would enable it reclaim the top position in the banking industry.
He said the bank had been opened in the community to offer the necessary financial support and products to meet customers� business and development needs and to increase shareholder value.
Mr Addae-Mensah said the new branch had a huge potential, looking at the business, churches, schools, mosque and hotels. He assured customers of the company�s readiness to respond to their
financial needs.
He said as a bank, GCB was behind the driving force for much
of the success of most businesses in the country. He said the bank�s electronic banking services were currently one of the best in the world and urged customers to take advantage of the
alternative channels.
He said the bank since July this year launched the e-banking
promotion nicked the �Experience and Win� and is rewarding more than
400 customers using ATM daily.
�Apart from our 158 branches and 15 agencies, GCB has 205 operational ATMs across the country with another 50 of the ATMs to be deployed later in the year,� he added.
Source: GNA
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