COVID 19 - OmniBSIC Bank Intensifies Safety Precautions; Encourages Clients To Use The Bank’s E-Banking Channels

In the wake of the increasing number of COVID -19 cases in Ghana, the Omnibsic bank has intensified safety measures to protect its employees, customers and the general public.

In line with health directives regarding the pandemic, the bank has modified its working hours to only five hours on weekdays (9am – 3pm) and moreover, not more than six customers are allowed inside a branch in order to ensure social distancing protocols are adhered to.

“The well-being of our customers, staff and the general public remains the bank’s utmost priority. Bearing this in mind, it continues to amplify its efforts via the following measures to help in the fight against Covid-19”, the bank stated.

OmniBSIC bank is calling on customers to utilize its E-banking channels which includes telephone, mobile and internet banking channels in addition to card services for transactions to minimize the risk of infection by physical contact.

The Bank has recently enhanced its mobile banking service to include bank account to wallet, wallet to bank account, direct merchant payments, funds transfer and many other transactions to prevent physical transactions among its clients.

Customers are also advised to call the bank’s contact centre on 0307086000 or Toll-Free 0800100790 whenever they need support to do banking remotely.

The mobile banking service works on any phone and does not require internet access to function, making it possible for all customers to access their account from any part of the country.

Logistical support to help protect staff and customers has also been provided by the Bank to frontline staff in the execution of their duties.

These include gloves, hand sanitizers, rubbing alcohol, face masks and temperature guns for all branches.

The Bank has further installed hand sanitizers at all its Automated Teller Machines (ATM) to enhance physical hygiene among customers aimed at preventing infections of the virus.

Meanwhile, the Bank uses the opportunity to remind the general public that earlier this year, it received GHC 130 million capital funding from the Ghana Amalgamated Trust Limited (GAT), thus completing the final step in meeting the minimum capital requirement introduced by the Central Bank.

This comes as good news for the bank and its customers and further underscores the confidence that the Bank of Ghana has in OmniBSIC bank.