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Some personal and business insurance claimants are slated to share their experiences at 4 pm this Thursday during the October 2021 edition of H.Insured: All About Insurance Webinar Series hosted by insurance group, Hollard Ghana, with its subsidiaries Hollard Insurance and Hollard Life Assurance. The webinar will be live on Zoom and on the company’s Facebook page.

The webinar will be moderated by Dorothy Salifu, Head of Operations, a claims expert at Hollard Life Assurance, joined by her colleague, award-winning claims personality of the year at CIIG 2020, Iris Logan, who is Head of Claims at Hollard Insurance.

The claimants, drawn from business and private sector, are Hollard customers with testimonials to share. They are Michael Asiedu Ampomah, Chief Superintendent of Immigration, Adepa Family Plan claimant, Senyo Agbesi, Credit Controller, Motor Insurance claimant, Kwasi Asamoah, Eye equipment supplier, Adepa Wo Fie claimant, Appiah Agyeman Jnr, Head of People and Operations, Bayport Savings and Loans, Purple Employee Plan claimant and Sampson Vigbedor, Financial Director of Yamco Manufacturing Company Ltd, Fire and Allied Perils claimant

Commenting on the essence of the webinar, Group Head, Marketing and Corporate Affairs, Cynthia Ofori-Dwumfuo, said: “Claims are the ‘why’ of our business purpose. We are fulfilled when customers are delighted with our service, especially during their time of dire need. However, we acknowledge that the process of claiming can be challenging due to a lack of understanding of the process, and insurance companiescustomers’ may leave dissatisfied from avoidable issues and shun insurance altogether.”

“According to research, inadequate awareness, and improper way of filing for claims has resulted in so many misconceptions about insurance.As an unconventional company, which do well by doing good, we believe having these honest conversations can clear misconceptions.Hence, we have drawn claimants from our diverse products to share their personal experiences on the best ways to secure a pay-out. We believe by the time the discussion is over, customers in doubt will come to appreciate the claims process.”, she added.

The down to earth jargon-free webinar, in its second season, promises to be very educative and insightful. Interested participants should visit Hollard Ghana on Facebook to watch live at 4 pm on Thursday.

About Hollard Ghana

The country’s favourite insurance group is Hollard Ghana, with subsidiaries Hollard Insurance and Hollard Life Assurance. The group combines its deep local knowledge of the market having previously operated in Ghana for 25 years as Metropolitan Insurance with the world-class expertise of an international insurance brand in 18 countries across the world.

With feet firmly planted on Ghanaian soil but headquartered in South Africa, Hollard delivers innovative insurance solutions customized to the unique risks Ghanaians face.

Hollard offers various life and general insurance products including funeral, personal accident, motor, business, travel, home, and more; and can be reached via the following means: 0501603967 (Hollard Insurance) and 0501533698 (Hollard Life). Beyond various nationwide office branches and Hollard 2U franchise shops, Ghanaians can find Hollard at Shell Fuel Station Welcome Shops, Melcom stores and online at www.hollard.com.gh and www.jumia.com.gh for all their insurance needs.